S55 Policy
PROVISION OF SERVICE. Studio55 may revoke your use of our facilities at any time, at our discretion, including if, in our reasonable judgment, you have acted in a manner contrary to the best interests or safety of our Studio or other clients, or if your account has a balance past due. We also reserve the right to ask you to leave for the day if, in our reasonable judgment, your actions pose a health or safety risk, you are disturbing or appear likely to disturb other members or our personnel. The minimum age to use our Studio is 16 years.
CLIENT CONDUCT.
You may not use any of our Studio’s facilities, services or equipment in such a way as to endanger the health or safety of yourself or others. You are responsible for any property damage or personal injury caused by you or your guests. You also agree to comply with all laws.
MEDICAL RECOMMENDATIONS.
You should consult with your physician or have a physical examination before using any fitness equipment or program, especially if you are elderly, pregnant, unaccustomed to physical exertion, have physical limitations or a history of high blood pressure, heart problems or other chronic illness.
ORIENTATION.
You or your guests should learn how to properly use all equipment before attempting to use it. If you fail to ask for instructions as to how to use the equipment, you assume the risk of injury associated with the misuse of such equipment.
MEDICAL DISCLAIMER.
You acknowledge that we are not making any claims as to medical results that can or may be obtained through use of our Studio. We do not have the training, authority or expertise to provide medical treatment or related medical advice to you.
ACTIVITY RISK.
Any strenuous athletic or physical activity involves certain risks. By acknowledging these “terms”, you represent that you understand and acknowledge that there are risks associated with the use of our Studio and the use of the fitness equipment and services. We cannot guarantee that any equipment or service is free of risk. You agree to use care in the use of our facilities, equipment and services.
LOSS OF PROPERTY.
We are not liable for the disappearance, loss or theft of, or damage to any personal property, including money or jewelry. In no event will our liability to you for the disappearance, loss, theft, or damage of any personal property exceed the lesser of the actual value
RESERVATION.
Please check the online schedule for current class times. Schedule is released every Saturday at 12:00pm for the upcoming week and reservations can be made in advance provided you have enough classes or an active monthly membership in your account. Unlimitted packages may book 2 classes daily and may attend more based on availability by booking through front desk. You are responsible for reserving your own classes and advance reservation is encouraged. If you do not reserve in advance, it is likely that there will not be any available space in class. If this happens, we highly encourage the use of our waitlist as members cancel all the time.
WAITLIST.
If the classes you want is full, add yourself to the waitlist and as other members cancel, you will be added to the class automatically according to your position on the waitlist. Once you are added to a class of the waitlist, you are considered to be confirmed for that class and all cancellation and no-show policies apply. You will receive an automated courtesy email informing you that you have been added to a class if you have opted in to receiving emails and newsletters from Studio55. This is only a courtesy email and you are advised to log in to your account to keep track of any confirmed bookings off of the waitlist.
CANCELLATION & NO SHOW POLICY.
You may cancel reserved sessions for any reason without penalty up to 3 hours before your scheduled class. A “no show” which is when you do not cancel a booked class before 3 hours from start time of class.
For session-based packages; a “no show” would be accounted as a session and deducted from your package.
For unlimited monthly packages the following penalty will be applied:
Warning for 1st “no show”
After the 3rd “no show” in a week, you will be receiving a call from Studio55 Management to inform you that your account will be frozen and you will not be able to make online bookings.
For your safety and according to the guidelines of world health organization we will not accept entry into classes past 5 min from start time as the warm up section of the workout would be over and it's dangerous for your body to enter straight into a workout without warming up the body, we highly appreciate your understanding and cooperation.
FREEZING.
There is no freezing of memberships. If you wish to freeze your membership you may purchase extra time at a cost, please check with front desk for prices.
PAYMENT POLICY.
All classes are prepaid and you must purchase a package in order to reserve classes. Please note that when you purchase classes you are paying for a class and not an instructor as instructors are subject to change. Accepted forms of payment are cash or credit card (Visa and Master card) either online or at the studio. It is your responsibility to keep track of the charges on your card and Studio55 is not responsible for any bank fees you incur as result of these charges. If a payment cannot be processed, we will do our best to get in contact with you to resolve the issue but if you fail to pay charges your account will be immediately suspended and/or terminated. No refunds will be issued once packages are purchased.
CHANGES TO THESE TERMS. From time to time, we reserve the right to amend, modify and change the “terms,” and you will be bound by any such amendments, modifications or changes. Current versions of these “terms” are available online under your account section of the website.